Shipping and shipping costs

At Javena, we make sure that your order is shipped carefully, safely and as efficiently as possible.
On this page, you will find an overview of all shipping options and shipping costs within and outside the Netherlands.

As shipping costs depend on factors such as the product, dimensions, weight, destination and shipping method, we provide indicative prices for various destinations.

For information about delivery times by product and region, please visit our Delivery Time page.

Shipping and delivery options

We offer several ways to have your order delivered:

• Shipping by parcel service or pallet transport
• Scheduled delivery (when possible for the specific shipment)
• Custom options such as safe installation and anchoring

The shipping method used depends on factors such as the product, dimensions, weight, destination and available transport options.

For orders shipped directly from a supplier, the shipment may also be handled by the respective supplier.

We aim to choose a suitable and efficient shipping solution for every order.

Shipping within the Netherlands and Belgium

Different rates apply to shipments within the Netherlands and Belgium, depending on the type of shipment.

The prices below are indicative prices.
The actual rate may vary depending on the product, order and shipping method.

* For scheduled delivery, the rate depends on factors such as the destination, product and requested delivery method. Current prices are available on request.
** Indicative price; depends on the product, destination and transport solution.

Free shipping within the Netherlands applies from € 149.
Free shipping within Belgium applies from € 250.

Different rates may apply to shipments to the Dutch Wadden Islands or in case of unusual dimensions, weights or destinations.

Shipping within the European Union

We also ship to various countries within the EU.
The rates below are indicative prices and give you an estimate of the possible shipping costs in advance.

For some products or larger shipments, pallet transport or another transport solution may be required.
In that case, different rates apply than for standard parcel shipping.

There is no general free-shipping threshold for shipments within the EU.

Shipping outside the European Union

Shipping outside the European Union is also possible in many cases.

For these shipments, we use indicative prices, as the final costs can vary considerably depending on weight, dimensions, destination and the chosen transport solution.

For larger or heavier shipments, pallet transport or another transport solution may be required.

There is no free-shipping threshold for countries outside the EU.

Any import duties, local taxes or other costs imposed by the destination country are not included in our shipping costs and may be payable by the recipient.

Would you like to know the current shipping costs in advance?

The amounts on this page are indicative prices and may vary per order.

Would you like to know the exact shipping costs for your order in advance?
Please feel free to contact us.

For larger, unusual or custom shipments, we can provide a non-binding quotation in advance.

Countries not listed

Would you like to order from a country that is not listed above?

Please let us know!
We can check whether shipping to your country is possible and which shipping solution is most suitable.

We deliver to various countries and are also happy to explore the possibilities for other destinations.

Safe placement and anchoring

For certain products, such as safes, we can also provide placement and anchoring in addition to delivery.

For example:

• On-site placement
• Anchoring / installation
• Advice on placement
• Other additional services

This is a custom service. The options and costs depend on the product, location and requested service.

Please contact us in advance so that we can discuss the possibilities.

How are shipping costs determined?

Shipping costs depend on various factors.

These include:

• The type of product
• Dimensions and weight
• The number of products in the order
• The destination
• The desired or available shipping method
• Any special requirements, such as pallet transport or placement

For some products, an order may be shipped directly from our supplier. This means that the shipping method may differ from one order to another.

Where possible, we compare different transport solutions to find a suitable and efficient way to ship your order.

What will I ultimately pay?

The current shipping costs for your order are clearly displayed during the ordering process.

The indicative prices on this page are intended to give you an estimate in advance. The amount shown during checkout is the applicable amount.

For larger, unusual or custom shipments, we may contact you in advance to discuss the options and any additional transport costs.

Important information

• The amounts stated on this page are indicative prices or starting prices, unless stated otherwise.
• All stated consumer prices include VAT, unless stated otherwise.
• Different tax rules and additional costs may apply to shipments outside the EU.
• Import duties, local taxes and other costs imposed by the destination country may be payable by the recipient.
• Additional costs may apply, for example, in case of:
  • unusual dimensions or weights;
  • special or fragile shipments;
  • pallet or special transport;
  • placement, anchoring or other additional services;
  • destinations with special transport requirements.

* Typographical errors and price changes reserved.